Privacy Policy

This Privacy Policy explains how SwipeFans (“SwipeFans”, “we”, “us”, or “our”) collects, uses, discloses, transfers, and protects personal information when you access or use our website, applications, and related services (collectively, the “Services”).

SwipeFans operates a creator subscription platform that may involve the processing of sensitive personal data, identity verification information, financial transaction data, and user-generated content, including adult content. We apply enhanced privacy, security, and compliance measures appropriate for the nature of the Services.

We are committed to handling personal data lawfully, fairly, transparently, and securely in accordance with applicable privacy laws, including:

• General Data Protection Regulation (EU) 2016/679 (“GDPR”)

• UK GDPR and Data Protection Act 2018

• California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), where applicable

• Other applicable privacy and data protection laws globally

By using the Services, you confirm that you have read and understood this Privacy Policy.

The Services are strictly intended for adults aged 18 or older, or the age of legal majority in your jurisdiction, whichever is higher.

Data Controller / Business Information

SwipeFans acts as the data controller (or equivalent legal role under applicable law) for the personal data processed through the Services.

If you have questions about this Privacy Policy or your personal data, you may contact us via the official support channels provided on the platform.

Scope and Applicability

This Privacy Policy applies to all users of the Services, including:

• Visitors

• Registered users

• Subscribers

• Content creators

• Any other individuals interacting with the platform

Information We Collect

Account Information

• Username and display name

• Email address

• Password (encrypted and not accessible in plain text)

• Profile details and preferences

• Account settings and security information

Identity and Age Verification Data (Creators and Where Required)

To comply with legal obligations and platform safety requirements, we may collect:

• Government-issued identification documents

• Date of birth verification

• Selfie or biometric liveness checks

• Tax or payout-related information

• Compliance and onboarding documentation

This information is processed solely for verification, fraud prevention, legal compliance, and platform safety.

User Content

We process content that users voluntarily upload or transmit, including:

• Photos and videos

• Livestreams

• Messages and chat content

• Posts, comments, and captions

• Audio content

• Profile content and metadata

Payment and Transaction Data

We process information related to:

• Subscriptions

• Purchases and paid content

• Tips and donations

• Creator earnings and withdrawals

• Refunds, disputes, and chargebacks

We do not store full credit card numbers or banking credentials. These are processed by third-party payment providers.

Device, Log, and Usage Data

We automatically collect:

• IP address

• Device identifiers

• Browser type and operating system

• Session activity and usage logs

• Referral URLs

• Cookie data

• Approximate location (based on IP)

• Fraud prevention signals

How We Use Personal Data

We use personal data to:

• Provide and operate the Services

• Create and manage user accounts

• Process payments and creator payouts

• Verify identity and age

• Prevent fraud, abuse, and unauthorized access

• Enforce Terms of Service

• Moderate content and maintain platform safety

• Provide customer support

• Improve platform performance and functionality

• Comply with legal obligations

• Communicate service-related notices and updates

Private Messages

Private communications may be reviewed only where reasonably necessary to:

• Investigate reports;

• Enforce Platform policies;

• Prevent fraud or abuse;

• Comply with legal obligations;

• Protect user safety; or

• Maintain the security and integrity of the Services.

Legal Bases for Processing (GDPR / UK GDPR)

Where applicable, we process personal data under the following legal bases:

Contractual Necessity

To provide the Services requested by users.

Legal Obligation

To comply with laws including:

• Tax and accounting regulations

• Age verification requirements

• Anti-money laundering obligations

• Law enforcement requests

Legitimate Interests

For:

• Platform security

• Fraud prevention

• Content moderation

• Analytics and service improvement

• Protecting users and creators

Consent

Where required by law (e.g. marketing or optional cookies). Consent may be withdrawn at any time.

Automated Processing

SwipeFans may use automated systems and machine-learning tools to identify spam, fraud, security threats, prohibited content, policy violations, payment risks, or other harmful activity.

Where required by law, users may request human review of significant decisions affecting their accounts.

Disclosure of Personal Information

SwipeFans does not sell personal data.

We may share personal data with:

• Payment processors and financial institutions

• Identity and age verification providers

• Cloud hosting and infrastructure providers

• Fraud prevention and cybersecurity partners

• Professional advisors (legal, accounting, auditing)

• Law enforcement or regulators when legally required

All third parties are contractually bound to process data securely and only for specified purposes.

International Data Transfers

Your personal data may be transferred to and processed in countries outside your jurisdiction, including outside the European Economic Area (EEA) and United States.

Where required, we implement safeguards such as:

• Standard Contractual Clauses (SCCs)

• Adequacy decisions

• Data protection agreements with service providers

• Technical and organizational safeguards

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Authenticate users

• Maintain sessions

• Store preferences

• Analyze usage and performance

• Prevent fraud

• Improve platform functionality

Where required by law, non-essential cookies are subject to consent.

A separate Cookie Policy may provide additional detail.

User Content and Visibility

Content you upload may be visible to other users depending on your settings, subscriptions, and platform features.

Users are responsible for any personal information they choose to disclose through content or profile materials.

SwipeFans strictly prohibits unauthorized copying, downloading, recording, redistribution, or scraping of creator content, subject to applicable law.

Age Verification and Creator Compliance

To maintain legal compliance and platform safety, creators must complete identity and age verification before accessing monetization features.

Verification may include:

• Identity document verification

• Selfie or liveness checks

• Age confirmation

• Compliance screening

• Tax and payout verification

This information is used only for compliance, fraud prevention, and safety purposes and is not used for marketing.

Data Retention

We retain personal data only for as long as necessary to:

• Provide the Services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

• Prevent fraud and abuse

Certain records (e.g. financial logs, identity verification, compliance records) may be retained for legally required periods even after account deletion.

Security

We implement appropriate technical and organizational security measures, including:

• Encryption of sensitive data

• Access controls and authentication systems

• Secure infrastructure monitoring

• Fraud detection systems

• Identity verification safeguards

No system is completely secure, but we continuously work to improve protections.

Your Rights (GDPR / UK / EU)

Where applicable, you may have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict processing

• Object to processing

• Data portability

• Withdraw consent

You may also lodge a complaint with your local data protection authority.

U.S. Privacy Rights (CCPA / CPRA and Similar Laws)

If you are a resident of California or another U.S. state with applicable privacy laws, you may have additional rights, including:

• The right to know what personal information we collect, use, and disclose

• The right to request deletion of personal information

• The right to correct inaccurate personal information

• The right to opt out of certain sharing or processing activities (where applicable)

• The right not to receive discriminatory treatment for exercising privacy rights

SwipeFans does not sell personal information as defined under the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA).

Where required, users may submit privacy requests through our designated support channels.

Other Jurisdictions

Depending on your location, you may have additional rights under local privacy laws, including in Canada, the UK, and other regions. We process such requests in accordance with applicable legal requirements.

Children’s Privacy

SwipeFans is strictly intended for adults.

We do not knowingly collect or process personal data from individuals under 18 or the age of legal majority in their jurisdiction.

If we become aware of such data, we will take appropriate steps to delete it or restrict access in accordance with legal obligations.

Transparency and Privacy Requests

We are committed to transparency and user control.

• Users may submit requests relating to:

  • Access

  • Correction

  • Deletion

  • Objection

  • Data portability

We may require identity verification before processing certain requests to protect user accounts and prevent fraud.

We aim to respond within applicable legal timeframes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or regulatory changes.

Continued use of the Services after updates constitutes acceptance of the revised version.

Contact Information

For privacy-related questions, GDPR requests, or legal inquiries, please contact SwipeFans via the official support channels available on the platform.